Privacy Policy - Xim Remote

Last updated on March 20, 2026 📅

This Privacy Notice for Xim Remote ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share your information when you use our services ("Services"), such as when you:

  • Download and use our mobile application (Xim Remote), or any other application of ours that links to this privacy notice. 📱
  • Engage with us in other related ways, including any sales, marketing, or events. 🤝

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at ximexa.app@gmail.com. 📧

1. WHAT INFORMATION DO WE COLLECT? 📂

Personal information you disclose to us

In Short: We collect personal information that you provide to us. ✨

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. 📝

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names 👤
  • Email addresses 📧
  • Contact preferences ⚙ī¸

Sensitive Information 🔐

We do not process sensitive information. đŸšĢ

Payment Data đŸ’ŗ

We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Ko-fi. You may find their privacy notice link(s) here: https://more.ko-fi.com/privacy. 🔗

The app allows users to make voluntary donations to support the development and maintenance of server resources. Users can also contribute to unlock advanced features or to help expand the existing infrastructure. There are no mandatory subscriptions required to use the basic services. ☕

Application Data 📊

If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

  • Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model, Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device's operating system or platform, the type of mobile device you use, your mobile device's unique device ID, and information about the features of our application(s) you accessed. 📱

    • This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes. 🛠ī¸

    All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. ✅

    SPECIAL PERMISSIONS AND FUNCTIONALITY ⚙ī¸

    To provide advanced remote management and safety features, Xim Remote requires specific Android system permissions. We explain why we need them below: 🔍

    1. Remote Access & Surveillance (Camera & Microphone) đŸŽĨ

    The app uses CAMERA and RECORD_AUDIO permissions to allow authorized users to remotely monitor their own devices or for parental control purposes. This data is transmitted securely via Firebase and is not shared with third parties. 🔒

    2. Accessibility Service (Addon Remote Control) 🎮

    We use the ACCESSIBILITY_SERVICE to enable remote screen interactions, such as performing clicks or gestures on the device from a remote location. This is essential for remote troubleshooting and device management. To enable remote control functionality, this app uses the Accessibility Service. This allows the user to interact with their device remotely (e.g., clicks, swipes, and long-presses) from the dashboard. This permission is only active during a user-initiated remote session and is strictly limited to facilitating remote navigation. 🖱ī¸

    3. Notification Permission (Background Visibility) 🔔

    The POST_NOTIFICATIONS permission is used to display persistent notifications. This helps indicate that the app is running in the background, prevents the system from killing the process, and ensures the user is always aware of its activity. This approach improves transparency and keeps the app secure. đŸ“ĸ

    4. Stealth Mode & Icon Disguise (Launcher Aliases) 🎭

    To protect the app from being tampered with, Xim Remote includes a "Stealth Mode" feature. This allows the app to hide its original icon from the launcher or change its appearance to dummy icons (e.g., Scanner, Health, or Compass). This is purely for the user's security and privacy. đŸ•ĩī¸

    5. Background Persistence (Foreground Services) âŗ

    We use FOREGROUND_SERVICE_CAMERA, MICROPHONE, and MEDIA_PROJECTION to ensure that remote streaming continues even when the app is in the background or the screen is off. 🔋

    6. System Alert Window (Overlay) đŸ–ŧī¸

    The SYSTEM_ALERT_WINDOW permission allows the app to display remote commands or status overlays over other apps, ensuring seamless control during a remote session. ⚡

    7. Boot Persistence 🔄

    The RECEIVE_BOOT_COMPLETED permission allows the app to automatically restart after a device reboot to maintain a continuous connection for security purposes. 🚀

    ANDROID PERMISSIONS DISCLOSURE đŸ“ĸ

    To provide secure remote management and monitoring services, Xim Remote requires the following system permissions. We are committed to transparency regarding how your data is accessed: 🛡ī¸

    1. Remote Surveillance & Monitoring 🔍

    • CAMERA & FOREGROUND_SERVICE_CAMERA: Allows the app to access the device camera remotely for live monitoring or security captures, even when the app is in the background. 📸
    • RECORD_AUDIO & FOREGROUND_SERVICE_MICROPHONE: Enables remote audio listening or recording for environmental monitoring via secure Firebase channels. 🎤
    • FOREGROUND_SERVICE_MEDIA_PROJECTION: Used to capture and stream the device screen in real-time to the authorized controller. đŸ“ē

    2. Remote Control & System Access 🛠ī¸

    • SYSTEM_ALERT_WINDOW: Allows the app to display a remote control overlay or invisible windows to execute remote commands effectively. đŸ–Ĩī¸
    • REQUEST_INSTALL_PACKAGES: Enables the user to remotely push and install necessary addon packages or updates to the target device. đŸ“Ļ
    • WAKE_LOCK: Ensures the device stays active during a remote session to prevent connection drops. 💡

    3. Connectivity & Data Management 🌐

    • INTERNET & ACCESS_NETWORK_STATE: Required to establish a connection with the Firebase backend and transmit data between devices. 📡
    • READ/WRITE_EXTERNAL_STORAGE: Allows the user to remotely manage, upload, or download files from the device's internal/external storage. 📁

    4. Persistence & Security 🛡ī¸

    • RECEIVE_BOOT_COMPLETED: Ensures Xim Remote starts automatically when the phone is turned on, maintaining a constant link for parental control. 🔄
    • FOREGROUND_SERVICE: Keeps the app's core engine running reliably in the background without being killed by the system. ⚙ī¸
    • REQUEST_IGNORE_BATTERY_OPTIMIZATIONS: Prevents the Android system from putting the app to sleep, which is critical for 24/7 remote accessibility. ⚡
    • POST_NOTIFICATIONS: Used to show the required persistent notification for foreground services, informing the user that the service is active. 🔔

    Note: All data collected through these permissions is transmitted directly to your personal Firebase database and is never shared with developers or any third parties. 🔐

    Clarification on Data Collection: 📎

    • All data refers only to content that you explicitly capture and send, such as images, videos, screen recordings, or camera streams. đŸŽŦ
    • Any data other than images and videos is stored temporarily and is automatically deleted immediately after it is sent and processed. 💨
    • Images and videos may be stored for a maximum of 1 Month. After this period, they are automatically deleted from storage. 🗓ī¸
    • You are responsible for downloading and keeping your own backup of any important images or videos before they are removed. 💾

    OPEN SOURCE & THIRD-PARTY LIBRARIES 📚

    Xim Remote utilizes various open-source libraries and third-party software to provide its services. We acknowledge and thank the developers of the following projects: 🙏

    • AndroidX & Jetpack Libraries: Licensed under the Apache License, Version 2.0.
    • Google Firebase SDK: Licensed under the Apache License, Version 2.0.
    • Google ZXing (Barcode Scanning): Licensed under the Apache License, Version 2.0.
    • Camera2 API: Part of the Android Open Source Project (AOSP).
    • PhotoView (Chris Banes): Licensed under the Apache License, Version 2.0.
    • Android-Embedding / ZXing-Android-Embedded: Licensed under the Apache License, Version 2.0.

    All other trademarks and copyrights are the property of their respective owners. These libraries are used in compliance with their respective licenses. For more details on the Apache License 2.0, visit: apache.org/licenses/LICENSE-2.0 🔗

    GOOGLE API 🌐

    Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. 📜

    2. HOW DO WE PROCESS YOUR INFORMATION? ⚙ī¸

    We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

    • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account. 🔑
    • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service. 🚚
    • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service. 🎧
    • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information. 📩
    • To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user. đŸ’Ŧ
    • To deliver targeted advertising to you. We may process your information to develop and display personalised content and advertising tailored to your interests, location, and more. đŸŽ¯ For more information see our Cookie Notice: https://workermycookiepolicy.com.
    • To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention. 🛡ī¸
    • To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience. 📈

    3. DATA SECURITY AND SHARING POLICY 🔒

    In Short: Your data is secure. We do not collect or store any information that could harm you now or in the future. ✅

    We are committed to protecting your privacy and ensuring transparency about how your data is handled:

    • No Harmful Data Collection. We do not collect or retain any sensitive or unnecessary data that could negatively impact you in the future. đŸšĢ
    • Limited Data Scope. We only process data that you explicitly send, such as images, videos, screen recordings, or camera streams. 📸
    • Temporary Data Handling. Any data other than screen and camera streaming data is not stored. It is only streamed for processing and is immediately discarded — no saving process is involved. ⚡
    • Image & Video Storage. Images and videos are stored securely for a maximum of 30 days. After this period, they are automatically deleted. Users should download backups if needed. 🗓ī¸
    • Device Identification. We collect limited device-related information such as device name (e.g., Infinix Xxxx-39e03615fe6) to prevent misuse like creating multiple referral accounts. 🆔
    • Functional Data Usage. We may use your device resolution to ensure accurate screen control functionality (e.g., precise click or swipe actions on your screen). 📏
    • No Third-Party Sharing. Your data is never sold, shared, or transferred to third parties. 🛑

    4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES? 🌐

    In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services. ⚠ī¸

    The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third-party websites. Any data collected by third parties is not covered by this Privacy Notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions. 🧐

    5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? đŸĒ

    In Short: We may use cookies and other tracking technologies to collect and store your information. ✨

    We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions. 🛠ī¸

    We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites. 📊

    Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://workermycookiepolicy.com. 🔗

    6. HOW LONG DO WE KEEP YOUR INFORMATION? âŗ

    In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law. 🗓ī¸

    We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. 🕰ī¸

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 🗑ī¸

    7. HOW DO WE KEEP YOUR INFORMATION SAFE? 🛡ī¸

    In Short: We aim to protect your personal information through a system of organisational and technical security measures. 🔐

    We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment. ⚠ī¸

    8. DO WE COLLECT INFORMATION FROM MINORS? đŸ‘ļ

    In Short: We do not knowingly collect data from or market to children under 18 years of age. đŸšĢ

    We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at ximexa.app@gmail.com. 📧

    9. WHAT ARE YOUR PRIVACY RIGHTS? ⚖ī¸

    In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence. ✅

    Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. đŸ“Ĩ

    However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. 📜

    Account Information 🔑

    If you would at any time like to review or change the information in your account or terminate your account, you can do so through the app settings. ⚙ī¸

    Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements. 📂

    HOW CAN YOU CONTACT US ABOUT THIS NOTICE? 📧

    If you have questions or comments about your privacy rights, you may email us at ximexa.app@gmail.com. ✉ī¸

    10. CONTROLS FOR DO-NOT-TRACK FEATURES 🛑

    Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice. đŸ•ĩī¸

    11. REMOTE ACCESS AND MONITORING TRANSPARENCY đŸŽĨ

    Xim Remote provides remote device management features, including camera access, screen viewing, and file management. These features are strictly intended for personal use, device recovery, or parental supervision. The app requires a secure connection via Firebase to transmit data between the controller and the target device. We do not store any transmitted media (images, videos, or streams) on our servers; all data is handled in real-time or stored within the user's private Firebase instance. 🔒

    12. ACCESSIBILITY SERVICE API USAGE 🕹ī¸

    This app uses the Accessibility Service API to enable remote command execution and automated interactions on the target device. This is necessary for features such as remote clicks, gestures, and screen navigation. We do not use the Accessibility Service to collect sensitive user data or monitor user activity without consent. The user must manually grant this permission, and it can be revoked at any time through the device settings. ✅

    13. DATA COLLECTING DISCLOSURE đŸ“ĸ

    We do not store any user information online except username and email. When a user deletes their account from the app, none of their data will be online. Everything will be deleted immediately, which will be permanent. And we have created this service for security purposes and so that the user can control their other phone from another place. Even if a hacker hacks our database, he will not get any data that will be of any use to him. 🛡ī¸

    14. DO WE MAKE UPDATES TO THIS NOTICE? 🔄

    In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. ✅

    We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Revised' date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information. 📜

    15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? 📧

    If you have questions or comments about this notice, you may email us at ximexa.app@gmail.com or contact us by post at: ✉ī¸

    Ximexa
    Dhaka
    Dhaka, Dhaka 1207
    Bangladesh 🇧🇩

    16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? 🗑ī¸

    You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request via our email. âœ